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E-mail Etiquette (Grade 9)

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E-mail Etiquette

1. 
A formal e-mail should always include an appropriate                  .
  1. heading
  2. greeting
  3. call to action
  4. purpose or intent
2. 
When writing an e-mail you want to make sure your                 is specific and appropriate.
  1. heading
  2. greeting
  3. subject line
  4. ending line
3. 
You should make sure the                   of your e-mail is easy to read.
  1. closing statement
  2. call to action
  3. word choice
  4. font size
4. 
Before hitting                 on an e-mail, make sure the content of the reply is appropriate for everyone who will see it.
  1. reply
  2. delete
  3. reply all
  4. undo delete
5. 
If someone sends you an e-mail, you should try to respond in a                 manner.
  1. timely
  2. informal
  3. rushed
  4. forward
6. 
In an e-mail, longer sentences are better. The more you can explain a situation, the better.
  1. True
  2. False
7. 
Try to avoid e-mailing someone when you are angry.
  1. True
  2. False
8. 
If you know you typed the correct address in the address field, you don't need to check it again before sending the e-mail.
  1. True
  2. False
9. 
If you know you typed the correct address in the address field, you don't need to check it again before sending the e-mail.
  1. True
  2. False
10. 
If you're e-mailing someone about a volunteer opportunity, an e-mail address such as lazeallday232@email.com is appropriate.
  1. True
  2. False
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