Communication Skills and Public Speaking Question
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Alyssa wants to become a better listener in the workplace. Which of the following is the best technique she can do to improve her listening skills?
- Don't maintain direct eye contact because doing so may distract the speaker.
- Interrupt whenever she has an opinion on the topic to share with her speaker.
- Rephrase and summarize the speaker's message in her own words.
- Avoid asking any questions because doing so may distract the speaker.