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Eleventh Grade (Grade 11) Time Management and Productivity Questions

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Grade 11 Time Management and Productivity
Grade 11 Time Management and Productivity
You get to work and your friend messages you saying that they are having personal issues and need your advice. What do you do?
  1. Consult your friend in private
  2. Consult your friend in public
  3. Immediately call your friend to find out what happened
  4. Message you friend saying that you are at work and can't respond
  5. Tell your manager that you can't work today
Grade 11 Time Management and Productivity
A fellow employee is complaining about personal issues with another employee and four customers come in. What do you do?
  1. Politely ask for the other employees help
  2. Send a message to management
  3. Apologize to the customers for the wait
  4. All above
  5. A & C
  6. A & B
Grade 11 Time Management and Productivity
A customer comes in and starts complaining about a stain on her dress. After looking up the dress you find that the customer picked up the dress 6 months ago. What do you do?
  1. Go to management and say there is a customer complain.
  2. Tell the customer we don't wear their clothes and it's not our problem
  3. Tell the customer to eat sand
  4. calmly explain to the customer that she picked up the item in question 6 months ago and the best that we can do is clean it again
  5. Take the dress in and clean it for free.
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