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Building Relationships with Clients (Continuing Education)

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Building Relationships with Clients

1. 
Whether you work for yourself or for a well known salon, building relationships is one of the most important things you will do for your clients.
  1. True
  2. False
2. 
Clients will appreciate their visit with you even more if it becomes personal and not just a salon service.
  1. True
  2. False
3. 
Talking about family, career, and past salon experiences will help to build a relationship with your client.
  1. True
  2. False
4. 
Taking your client out on a date after their first appointment will help you to build a relationship that is professional.
  1. True
  2. False
5. 
If you become a personal connection for your client, they will be more likely to recommend you.
  1. True
  2. False
6. 
The more you know your client, the more you will understand what they like for their hair/services.
  1. True
  2. False
7. 
Building strong relationships with clients means that you will be the chosen stylist for their special occasions such as weddings, anniversaries, birthdays and special nights out.
  1. True
  2. False
8. 
If you become too friendly with your clients, you will have to give them a large discount on your services to keep their business.
  1. True
  2. False
9. 
Client appreciation and loyalty recognition is important and can be shown in many ways including but not limited to small gifts of product samples.
  1. True
  2. False
10. 
It is ok if you are not genuinely concerned with your client's life, just pretend and they will not notice any difference.
  1. True
  2. False

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